Covid-19 Safe Travel
Pre-Departure Test (PDT)

Smoove Xperience (SmooveX) App now in collaboration with Fullerton Health to become your safe traveling partner while around the world.

4 Easy Steps to Book

Your Pre-Departure Test (PDT)

With SmooveX, all the essential tools you’ll need to smoothly and securely
create memorable holidays overseas are at your fingertips.

01

STEP

Download Our App

02

STEP

Book

STEP

03

Pay

04

STEP

Get Confirmation

3 Reasons to Book Your

Pre-Departure Test (PDT) with SmooveX

With SmooveX, all the essential tools you’ll need to smoothly and securely
create memorable holidays overseas are at your fingertips.

1. It’s a one-stop service

Aside from providing Pre-Departure Test (PDT) services, the app provides relevant travel and COVID-19 information on multiple destinations.

2. It makes paying easy

Book a Pre-Departure Test (PDT) appointment and pay for it electronically anytime, anywhere – all through the app.

3. It’s 100% reliable

Smoove Xperience Pte Ltd is the official booking partner for Fullerton Health Group, one of the leading healthcare platforms in Asia Pacific.

Pre-Departure Test (PDT) FAQ

Your frequently asked questions about pre-departure testing, answered.
1. What is a Pre-Departure Test (PDT) ?
A pre-departure test or PDT is a type of COVID-19 test (also commonly known as Polymerase Chain Reaction or PCR) which you need to take prior to travelling to or from your home country. In some countries, an antigen rapid test (ART) is an acceptable alternative to the PCR test as a
PDT.
2. Why do I need to take a PDT?

PDTs are mandatory for most countries because you are required to have proof of a negative result before you are allowed
to fly.

3. What are the different types of PDTs that I could choose from?
Test Type Description Price
(incl GST)
Results
Turnaround
Time
Remarks
COVID-19 Polymerase Chain Reaction (PCR) Test
  • Considered as the gold standard for COVID-19 detection.
  • Accepted by all countries that require a negative pre-departure
    test result.
$170 24 hours
  • Travellers are required to take this test 48 or 72 hours before
    their departure time, depending on the requirements of the
    destination country.
COVID-19 Polymerase Chain Reaction (PCR) Test (Express)
  • A sped-up version of the regular PCR test.
  • Suitable for last-minute travel or for countries that require
    travelers to present a negative PCR test result within 24 hours
    from departure time.
$320 6 hours
COVID-19 Antigen Rapid Test(ART)
  • Qualitative screening testing to detect SARS-COV-2.
  • An acceptable alternative to the PCR test as a pre-departure
    test in some countries.
$40 30 minutes
  • Please check your destination country’s requirements before
    booking this test.
COVID-19 PCR Test + COVID-19 Serology (IgM)
  • For travellers to China who are not vaccinated or vaccinated
    with an inactivated vaccine (e.g. Sinovac.)
$220 24 hours
  • Express service is not available.
COVID-19 PCR Test + COVID-19 Serology (N Protein), Qualitative
  • For travellers to China who are vaccinated with non-inactivated
    vaccines (e.g. Pfizer, Moderna)
$205 24 hours
  • Express service is not available.
4. I’m travelling to China soon. Which PDTs do I need to take?

Travellers to China will need either
COVID-19 PCR Test and COVID-19 Serology (IgM) tests or COVID-19 PCR Test and COVID-19 Serology (N Protein) Qualitative tests. For more info on travel into China,
visit http://www.chinaembassy.org.sg.
Note: there is no PDT (Express) service for travellers to this country.

5. I’m travelling with my children. Do they need to take a PDT?

Children who are three (3) years old and above (born in and before 2018) and departing for Singapore from their first point of embarkation on or after 27 Jun 2021 are subjected to a PDT. Kids below three (3) are exempted.

6. Where and how do I book my PDT?

Download the SmooveX app and click PDT. For queries, email covid19test@smoovex.net with the subject line “SmooveX PDT”. You can
also call +65 8419 1990.

7. Why is it advisable to book my PDT via the SmooveX app?
  • It’s a one-stop service. Aside from providing PDT services, the app
    provides comprehensive COVID-19 information on multiple destinations.
  • It’s convenient. Book a PDT appointment and pay for it electronically
    anytime, anywhere – all through the app.
  • It’s reliable. Smoove Xperience Pte Ltd is a deep-tech, travel
    industry-focused company that has partnered with Fullerton Health. It’s worth
    noting that FHG is a leading integrated healthcare platform that provides
    affordable and accessible care for all in Asia Pacific.
8. When should I take a PDT?

Your PDT and results must be done within 48 to 72 hours before your flight, depending on your destination’s requirements.

9. My travel plans have changed. Can I cancel my appointment?

Unfortunately, no cancellations or refunds can be made.

10. I booked my PDT on the SmooveX app. How do I reschedule my appointment?

Call the Fullerton Health Group call center at +65 6333 3636 (Option 2) to check for the next available appointment clinic slot.

11. What documents do I need to bring on the day of my PDT?
  • NRIC (for Singaporeans or PRs), FIN (foreign workers), or passport.
  • Hard or soft copy of your medical chit booking confirmation from SmooveX.
  • Hard or soft copy of your government-validated overseas vaccination document.
12. When will I receive my PDT result?

Fullerton Health Group will email your PDT results within 24 hours, while those who availed the Express service will receive it within six (6) hours. ART results will be available within 30 mins.

13. Where do I obtain an official PDT certificate?

All outbound travellers taking their PCR PDTs in Singapore will receive a digital results certificate, and are usually required to digitally authenticate and endorse the digital test certificate via https://www.notarise.gov.sg before travel.

The digital test certificate that you receive when booking your PDT via SmooveX App is automatically notarised, and you won’t have to go to the trouble of getting it authenticated.

A notarised PDT ensures that the result and certificate is issued and authenticated by the Ministry of Health (i.e. it is issued by an approved clinic/lab and has not been tampered with).

PS: If you can’t find the COVID-19 test icon on the SmooveX app, simply close all open apps on your mobile device and re-launch the SmooveX app. The COVID-19 icon that links to the booking page will appear immediately.

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