Your Local Companion
Hello & Welcome!
Smoove Xperience enables users to plan and manage their travel for memorable experiences through curated travel guides and user-generated content, itinerary planning tools and local deals and promotions via its AI-powered digital e-companion mobile app.
Even the locals love it!
Problem Statement
Vacation-planning is super challenging (and sometimes frustrating) with no single source of information
and transactional tools in one single seamless app… until now...
Biased Destination
Information
User’s language limitations often lead to service provider biased information and lack of local content on destination. This means the experience is at best 2nd or 3rd hand and not a truly local one.
Fragmented Destination
Supply Chain
Most online travel agencies (OTA) focus on a narrow section of services at the beginning of the customer journey but is of little help for in-destination. Tourists are thus mostly on their own.
Getting Around
and Payment
The apps users are used to at home don’t work at outside. There is limited digital payment options and lack of transparency on local prices.
Our Solution
Smoove Xperience is working with China T-Union to launch a new mobile app to serve
Chinese tourists travelling to Southeast Asia.
Pre-journey
Travel Inspirations / Information
In-journey
Tour Services / Experiences
Post-journey
Sharing & Self-help
Who is China T-Union?
China T-Union is a common ticketing system started by CTTIC, an agency directly
under China’s Ministry of Transport.
Over 30,000 bus routes
116 metro lines
Over 47,000 bicycle docking stations
Over 36,000 taxis
Over 1 million payment terminals
More than 45 million China T-Union cards issued
Over 320 million inter-operator transactions cleared
- How We Do It?
The Smoove Xperience mobile app provides unique “information + tools + transaction”
model to satisfy the travel needs of Chinese tourists.
v0.5
Multi-currency Wallet
v1.0
Mobility Services
v2.0
Tourist Services
- Why Now?This couldn’t be done 5 years ago as customer expectations were low. But aperfect storm is fuelling the rise of FIT travel services now…
User Behaviour
Steady growth of Chinese self-guided tours from 37.2% in 2015 to 42.5% in 2018, and forecasted to hit 50% by 2020.
Technology
China is the world’s most advance mobile payment nation with 733 million users (2019) and transaction of CNY 252.2 trillion (Q3 2019).
Government Support
China government’s strong political desire and monetary support to further expand trade into ASEAN region under the Belt Road Initiative.
Connect With Us!
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